Category Archives: Release Notes

Thermostat Surveys Now Integrate with HelpSpot

Customer surveys are one of our most requested features in HelpSpot. HelpSpot now ships with a tight integration to Thermostat surveys. Thermostat is another product developed by UserScape, the makers of HelpSpot. Thermostat NPS and CSAT surveys measure customer satisfaction using the Net Promoter Score or Customer Satisfaction methodology. More